Returns & Exchanges

We're here to help.

I am not happy with my purchase. What is your return policy?

We accept returns of unopened and undamaged non-perishable products within 30 days of ordering. Refunds will cover the cost of the item(s) only and do not include the return label or shipping fees. Refunds are processed within 2–3 business days.

Are any items final sale?

Pre-packed items such as candied fruit, 6-ounce refills of tea, chocolate fèves and sprinkles, as well as perishables like cheese, charcuterie and fresh pasta are final sale.

Help—my item arrived broken or damaged.

If an item is damaged in transit, we are happy to send you a replacement or provide you with a refund for the damaged item to the credit card used for the initial payment.

I don't like the product I received, can I return it?

We do not accept returns of products that have been opened.