So that we can insure the quality of your purchase, we must ship to a physical address…no P.O. boxes, or boxes of any kind.

All fresh products must ship by 2-Day or Overnight (Next Day) shipping. Fresh products include cheese, meat & fresh pasta. These packages may require a signature - if you'd prefer it be left without a signature, please let us know in the comment section when placing your order and ensure there is a safe place for the driver to leave it.

Orders are not guaranteed to ship the same day and orders placed after 10 AM California time will not be processed the same day.

All non-perishable products, (everything else in the store), will ship via our standard method, which takes 2-7 days to arrive in your waiting hands. Orders will be shipped within 24 to 48 hours from the time the order is received. Of course, if you choose a quicker shipping method, you will see your package sooner. You will recieve an e-mail from us when your order ships.

We reserve the right to ship your order in separate boxes and via different shipping services if we can ensure the packages' arrival date within the time specified.

While we'd love to replace anything damaged by weather, we may not always be able to do so. We reserve the right to assess these situations on a case-by-case basis.

Please note: Our policy for Ground packages is to not require a signature upon delivery.

Payment Methods

We accept Visa, Mastercard and American Express.

Privacy

We think privacy when shopping online is of the utmost importance. All information collected from our customers is used only to contact you regarding orders placed or to supply information about our site (new foods to entice you!). If at any time you would like to stop receiving e-mails from us, please send us an e-mail and we will remove you promptly. We will never sell, rent, or share this information with anyone outside of Market Hall Foods.

When your information is collected, it is sent over a secure server. We track your IP address, (the unique signature of your computer), to help us gather information about shopping habits and to administer and find problems with our website. We use cookies, (a small file placed on your hard drive when you visit our site…but we sell cookies too!), to identify you and the contents of your shopping cart as you weave your way through all the deliciousness in our store.

Product Guarantee

We know how important your purchase is to you…so how much fun would it be if it got to you in less than perfect condition? With that in mind, we stand behind our product 100%. If you, or the recipient of your well-chosen gift, are less than satisfied, give us a call or send us an e-mail and we’ll be happy to work something out with you. If that means sending out a replacement or refunding your money, we’ll make it happen.

Terms and Conditions

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